Privacy Policy

Effective Date: Fall 2024

     At Mesero Restaurant Group, LLC ("Mesero," "we," "us," or "our"), your privacy is important to us. This privacy policy outlines how we collect, use, transfer, and store your personal information. Please take a moment to familiarize yourself with our privacy practices.

1.  Information We Collect

     We collect information from you in a variety of ways, including, but not limited to, when you:

- Purchase a Mesero gift card or other products online.

- Make a reservation.

- Sign up for our email club or loyalty programs, either on our website or in one of our restaurants.

- Contact us for customer service or feedback.

- Participate in a survey, contest, or promotion.

- Voluntarily provide us with information through other means.

Information we collect may include:

- Name

- Mailing address

- Phone number

- Email address

- Contact preferences

- Credit card or payment information

- Any other information you share with us (e.g., dietary preferences)

- Information provided by a third-party business partner (e.g., online reservation systems or social media platforms)

Additionally, as you navigate our website, our web server may automatically collect certain anonymous data, such as your IP address, browser type, and operating system. We may also collect data about your interactions with our website, such as pages visited and duration of visits.

2. How We Use Your Information

We use the information we collect for purposes such as:

- Processing gift card purchases, reservations, or online orders.

- Keeping you informed about Mesero's latest offerings, store openings, and upcoming events via email or social media.

- Improving our products, services, website, and marketing efforts.

- Addressing customer concerns and preventing fraud or loss.

- Conducting internal audits, data analysis, and research.

- Administering promotions, contests, or loyalty programs.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and improve our website's performance. Cookies may also help us track visitor activity and preferences, and they may be used for targeted advertising.

Types of cookies we may use:

- Strictly Necessary Cookies: These are essential for the website to function correctly, such as remembering your preferences.

- Performance & Analytics Cookies: These allow us to track website traffic and user activity to improve the site's performance.

- Functionality Cookies: These enhance website functionality by reminding you of your preferences and settings.

You can control the use of cookies through your browser settings. However, some parts of our website may not function properly if cookies are disabled.

 4. Sharing Your Information

We may share your personal information in the following circumstances:

-Service Providers: We may share your information with third-party vendors who assist us in providing services, such as processing payments, reservations, or delivering marketing communications.

Business Transfers: Your information may be transferred as part of a merger, acquisition, or sale of assets.

- Legal Obligations: We may disclose your information as required by law or to comply with legal processes, such as responding to subpoenas or court orders.

We do not sell your personal information to third parties for marketing purposes.

 5. Google Anaytics

We use Google Analytics to understand how our website is used and to improve its performance. Google Analytics uses cookies to gather website usage data, which is then shared with Google. For more information on how Google handles data, visit: [www.google.com/policies/privacy/partners/](https://www.google.com/policies/privacy/partners/).

6. Security

We take reasonable precautions to safeguard your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data. If you have any concerns about the security of your information, please contact us at [Insert Contact Information].

 7. Retention of Information

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Once it is no longer needed, we take steps to securely delete or anonymize the data.

8. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a child under 13, we will delete it immediately.

 9. Your Choices and Rights

You have control over the personal information we collect. You can:

- Access or correct your information by contacting us.

- Unsubscribe from marketing emails by using the "unsubscribe" link in our emails.

- Request the deletion of your personal information, subject to legal requirements.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read their privacy policies before submitting any personal information.

11. Updates to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated effective date. If we make significant changes to how we handle personal information, we will notify you via email or a notice on our website.

12. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:

Mesero Restaurants  

5485 Belt Line Rd. Ste 270,

Dallas, TX 75254

info@mesero.net